Effective Date: July 15, 2026
Welcome to the CalmPoint Psychiatry website. This website is owned and operated by CALMPOINTCLINIC PSYCHIATRY LLC ("CalmPoint Psychiatry," "we," "our," or "us").
By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use this website.
1. Website Use
This website is provided for informational purposes and to allow individuals to request appointments and communicate with our practice.
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of the website.
You agree that any information you submit through this website will be accurate, complete, and current to the best of your knowledge.
2. Appointment Requests
Submitting information through this website constitutes a request for services and does not guarantee an appointment.
CalmPoint Psychiatry reserves the right to determine whether services are appropriate and available for a prospective patient. Additional information may be requested before an appointment is scheduled.
Submission of an appointment request does not create a provider-patient relationship.
3. Communications and SMS Consent
By providing your phone number and expressly consenting to receive SMS messages, you agree that CalmPoint Psychiatry may contact you regarding appointment requests, scheduling, office communications, and other authorized communications.
SMS communications may include:
Responses to appointment requests
Appointment confirmations
Appointment reminders
Scheduling updates
Office communications
Practice announcements
Educational resources and practice-related information
Promotional or marketing messages when separately authorized by you
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact our office directly.
Consent to receive SMS messages is not required as a condition of receiving healthcare services.
Carriers are not liable for delayed or undelivered messages.
4. No Medical Advice
The information provided on this website is for general informational purposes only and is not intended to constitute medical advice, diagnosis, or treatment.
You should not rely on information contained on this website as a substitute for professional medical advice.
Always seek the advice of a qualified healthcare provider regarding any medical or mental health concerns.
Never disregard professional medical advice or delay seeking treatment because of information you have read on this website.
5. No Provider-Patient Relationship
Use of this website, including submission of forms, emails, appointment requests, or other communications, does not establish a provider-patient relationship.
A provider-patient relationship is established only after appropriate evaluation, acceptance for treatment, and completion of any required documentation by CalmPoint Psychiatry.
6. Emergencies
This website is not monitored for emergency communications.
If you are experiencing a medical emergency, mental health emergency, or crisis, call 911, call or text 988, or go to the nearest emergency department immediately.
Do not use this website, email, contact forms, or text messaging for urgent or emergency medical needs.
7. Telehealth Services
CalmPoint Psychiatry may offer telehealth services where permitted by applicable law.
Telehealth services are available only in states where the provider is licensed or otherwise authorized to practice.
Patients receiving telehealth services must be physically located in a state where the provider is licensed or otherwise authorized to provide services at the time of the appointment.
Availability of telehealth services may vary based on regulatory requirements, clinical appropriateness, and provider discretion.
8. Eligibility and Minors
This website is intended for use by individuals who are 18 years of age or older, or by a parent or legal guardian acting on behalf of a minor.
Parents and legal guardians may submit appointment requests and provide information on behalf of minors.
By submitting information for a minor, you represent that you are the parent or legal guardian and have the authority to provide the information and consent to communications.
9. Privacy and HIPAA
CalmPoint Psychiatry is committed to protecting patient information and utilizes administrative, physical, and technical safeguards designed to protect information submitted through our systems.
Information submitted through this website may be used for purposes including:
Reviewing appointment requests
Scheduling services
Reviewing insurance information provided during the appointment request process
Coordinating care
Communicating with patients and prospective patients
Our collection, use, and disclosure of Protected Health Information (PHI), where applicable, is governed by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state laws.
Please review our Privacy Policy and Notice of Privacy Practices, if applicable, for additional information regarding how information is collected, used, and protected.
While we implement reasonable safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, designs, and other materials, is the property of CalmPoint Psychiatry unless otherwise stated and is protected by applicable intellectual property laws.
You may view, download, or print website content solely for your personal, non-commercial use.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
11. Third-Party Websites
This website may contain links to third-party websites for your convenience.
CalmPoint Psychiatry does not control or endorse the content, privacy practices, or policies of third-party websites and is not responsible for them.
Accessing third-party websites is done at your own risk.
12. Disclaimer of Warranties
This website is provided on an "as is" and "as available" basis.
CalmPoint Psychiatry makes no warranties, express or implied, regarding the operation, availability, accuracy, reliability, or completeness of the website or its content.
We do not guarantee uninterrupted access to the website or that it will be free of errors, viruses, or other harmful components.
13. Limitation of Liability
To the fullest extent permitted by law, CalmPoint Psychiatry shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of, or inability to use, this website.
Your sole remedy for dissatisfaction with the website is to discontinue its use.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
14. Governing Law
These Terms of Use are governed by the laws of the State of Arkansas without regard to conflict of law principles.
Any legal action arising from these Terms or your use of this website shall be brought in a court of competent jurisdiction located in Arkansas unless otherwise required by law.
15. Changes to These Terms
We may update these Terms of Use at any time.
Changes become effective immediately upon posting to this website.
Your continued use of the website constitutes acceptance of the revised Terms.
16. Contact Information
If you have questions regarding these Terms of Use, please contact:
CALMPOINTCLINIC PSYCHIATRY LLC
3600 Wheeler Ave., Suite 1A
Fort Smith, AR 72901
Phone: +1 479-353-9992
Email: [email protected]